Privacy Policy

Our Privacy Policy

Who We Are

Get Academic Help, provides coaching, guidance, tutoring/tuition, and proofreading for clarity. We are committed to protecting your privacy. Contact us at info@getacademichelp.co.uk

Service Scope & Academic Integrity

We support fair assessment and learning. We do not write or complete coursework, projects, or exams for students. Students create and submit their own work. We provide coaching and guidance, and editing for clarity only. Any feedback, notes, or edited materials we provide are for reference and preparation, not for submission as your own work.

Information We Collect

When you register, book a session, or contact us, we may collect:

·         Identity and contact details (e.g., name, email, phone).

·         Booking and service details (subjects, level, session notes you choose to share).

·         Payment and transaction information (processed by our secure payment providers).

·         Basic usage data and cookies to help run and improve the Site.

How We Use Your Information

We use your information to:

·         Provide and manage coaching, tutoring, and proofreading for-clarity services.

·         Communicate about bookings, feedback, and support.

·         Process payments and prevent fraud.

·         Improve our Site and services and gather optional feedback.

·         Send optional updates or offers if you opt in (you can opt out anytime).

We do not sell your personal data.

Security

We use administrative, technical, and physical safeguards to protect your information. Sensitive data is transmitted via encrypted connections (e.g., TLS/SSL). Access is limited to authorised personnel and service providers who need it to deliver services.

Sharing with Service Providers

We may share data with trusted vendors (e.g., payment processors, scheduling, email/hosting) who act under written agreements and only process data on our instructions. We may also disclose information if required by law.

Cookies

We use essential cookies to operate the Site and, with your consent, analytics cookies to improve performance. You can manage cookie preferences through your browser or our cookie banner/settings.

Retention

We keep personal data only as long as necessary for the purposes above (and to meet legal/financial record-keeping duties). After that, we delete or anonymise it.

Your Choices & Rights

You may request access, correction, deletion, or restriction of your personal data, or object to certain uses. You can also withdraw consent for marketing at any time. To exercise these rights, contact us at support@getacademichelp.co.uk or by call and live chat on our website customer support.

Age Policy

We only provide services to the young people aged 18+, who can handle the data by their own.

Changes to This Policy

We may update this notice occasionally. We will post changes here and update the “Last updated” date. If changes are significant, we will provide a clearer notice.

Contact Us

Questions about this policy or your data? Email us at info@getacademichelp.co.uk